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Philosophy
Successful organisations of the 21st century will be those which encourage and practice effective teamwork and co-operation at the top of and throughout the whole organisation. It is important that as organisations build success they also continue to ensure that the senior leadership of the organisation is continually updating its skills to meet the challenges of the marketplace. This workshop will help the senior team take stock of the current level of team co-operation and further enhance both the team and their own performance.
Content, Objectives and outcomes
By the end of the workshop participants will be able to:
- clarify how effective team leadership enhances customer service, quality, cost
- understand the behaviours of successful team leaders
- understand the importance of senior managers setting a positive personal example
- link success in the task elements of the job to the people aspects
- develop norms of desirable behaviour in their team
- develop norms of undesirable behaviour in their team
- understand what builds co-operation across departments - and what destroys it
- clarify team vision
- understand what blocks team effectiveness
- clarify the role and expectations of the team leaders
- clarify the expectations of each team member
- understand the importance of a positive team climate
- enhance team co-operation and partnership
- enhance the productivity of team meetings
- enhance communication between team members
- understand each team member's team leadership role - members will receive a profile based on Meredith Belbin's leading work on what makes a successful team
- understand the importance of handling differences/conflict effectively - each member will receive feedback on their conflict handling style
- develop an action plan to enhance personal leadership skills
- develop an action plan to enhance teamwork cohesion
Style
A range of experiential exercises are used which enhance communication, understanding and which enable participants to have fun while learning. The workshop will be designed in order to focus on continuing to improve team leadership skills within the team. My style is experiential, interactive, responsive and practical. Methods used will include: -
- games
- role plays
- simulations
- group discussions
- group exercises
- individual and team feedback
- self assessment and reflection
- video feedback
- short theory inputs.
At all times the training will be related to the practical issues of teamwork and team leadership. I see feedback as crucial in the learning process and opportunities will be created to clarify participants' expectations of each other. The workshop will be designed to enable participants to develop practical team co-operation and leadership abilities, understand how others perceive them, deal with current weaknesses, and master new skills so that they can transfer the learning directly to the work situation.
Format
Phase 1 - Building Rapport and Pre Work
This session will take place over an evening and morning
- Introduction to Team
- Presentation of Objectives of Workshop
- Social Event (Dinner) to enhance rapport and credibility building
- Completion Team Role self perception and observer profiles
Phase 2 - Team Building
This session will be off site and will be the main team building event. Normally 2 nights and 3 days duration.
Phase 3 - Review
Participants review progress on implementation of actions from Phase 2 and work on blocks to implementation 1 day.
AGENDA
All sessions conducted both indoors and outdoors
Welcome and Introduction
SESSION A - TEAM AUDIT - “Where are we at the moment”
- Expectations, Workshop Goals – what do we do well and what could we do better?
- Why Team Development – is it necessary and does it mean there is something wrong?
- What is a Team?
- Results and Relationships - Getting on with the task and getting on with each other
- Purpose – are we pulling in the same direction, what is the destination, and why are we together?
- Where Have We Come From – what is our history? Participants examine the history of the team in order to clarify perspective and focus on where they are now
- Where Are We Now? - What does it feel like to be a member of this team?
- What builds teamwork; what destroys teamwork?
- Traveling Together – agreeing common values and behaviour for the journey
SESSION B - TEAM ROLES - “What is my unique contribution to the team?”
- The Belbin Research – important roles that build teams - The 9 roles of effective teams
- Strengths, Weaknesses and Problematic qualities
- Video - Building The Successful Team
- Team Member Assessment - team members assess each other
- Personal Profile - Participants receive and discuss their personal profiles
SESSION C - STAGES OF TEAM DEVELOPMENT - “Putting the cat on the table”
- Managing differences - individual feedback
- Feedback between team sections - Stage 2 – preparation. Sections prepare feedback to other sections on what they think is going well and what needs to be improved in task and relationship issues
- Feedback between team sections - Stage 1 – feedback. Sections give feedback to each other
SESSION D - TEAM MAPPING - “What do we look like together”
- What is the team profile - participants examine the profile of the whole team and assess its impact on their effectiveness
SESSION E – “What Now?”
- Based on the workshop feedback and learning, sections draw up priority commitments for change on task and relationship issues for implementation at work.
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